By demonstrating compliance with The Joint Commission's national standards for health care quality and safety, Saint Joseph Hospital and Saint Joseph East have earned the Joint Commission's Gold Seal of ApprovalTM once again!
The Joint Commission conducted unannounced, on-site evaluations of Saint Joseph Hospital and Saint Joseph East on April 14-16, 2008 and June 2-4, 2008, respectively. The accreditation award recognizes Saint Joseph Hospital's and Saint Joseph East's dedication to complying with The Joint Commission's state-of-the-art standards on a continuous basis. The re-accreditation is proof of an organization-wide commitment to continuously raise quality and safety to higher levels for the communities we serve.
The Joint Commission (TJC) is an independent, not-for-profit organization that evaluates and accredits more than 19,500 health care organizations in the United States, including hospitals, health care networks, managed care organizations and other entities that provide home care, long-term care and laboratory and ambulatory care services. TJC performs unannounced full hospital surveys once every three years, with unannounced surveys conducted in between. The unannounced surveys reflect TJC's emphasis in recent years on hospitals being in a state of perpetual readiness for visits from inspectors. The Joint Commission is the nation's oldest and largest standards-setting and accrediting body in health care.
Saint Joseph Health System Encourages patients and visitors who have concerns about the safety and quality of care to bring those concerns or complaints through the Service Excellence Department and or the attentions of the Saint Joseph Health System leadership. If after the concern or complaint has been investigated and addressed you do not feel the concern has been addressed appropriately you may report your concern to The Joint Commission. Matters concerning billing, insurance, payment disputes, individual personnel or labor relations issues are not within The Joint Commission's scope.
If you have any concerns regarding patient care or safety in our hospital, please contact Patient Excellence Department at (859) 986-5639.
If our hospital is unable to resolve your concerns, you are encouraged to contact the Joint Commission Office of Quality Monitoring 1-800-994-6610.
To learn more, visit The Joint Commission's website.