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Service Highlights

  • Escort and orient patients to their proper location and assist with admitting procedures and/or paperwork.
  • Assist in departments/units with filing and copying.
  • Respond to patients or family requests for magazines, newspapers, gift shop items, books or other services.
  • Assist visitors and patients with the location of services or patient rooms.
  • Provide each pediatric patient with gifts, such as teddy bears, crayons, books, or other age-appropriate items.
  • Direct family members to the surgery waiting area in addition to keeping a log sheet of surgery times and communication between the family and physician.
  • Assist department managers in visiting patients and families to determine and document patient satisfaction.

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